If you’re dealing with an injury or condition caused by a workplace accident, accessing physiotherapy services through the Workers’ Compensation Board (WCB) can be essential for your recovery. The process of getting approved for physiotherapy may seem daunting at first, but with a clear understanding of the steps involved, you can smoothly steer the system.

This guide will help you understand how to access these services, ensuring you receive the care you need to get back on track. For more specific guidance, start by understanding the role of WCB physiotherapy in your recovery.

Step 1: Report the injury:

The first and most important step to access WCB physiotherapy services is to report your injury as soon as possible. Whether it occurs at the workplace or while performing job-related tasks, notify your employer immediately. This should be done in writing to create a record of the injury. Your employer is required to report the incident to WCB on your behalf. Quick reporting ensures that your claim is processed without unnecessary delays.

Step 2: Seek medical attention:

After reporting the injury, it’s important to visit a healthcare provider to assess the extent of the injury. A doctor, chiropractor, or other licensed medical professional will examine your condition and determine if physiotherapy is necessary for your recovery. Ensure to keep a detailed record of the doctor’s diagnosis and any treatments recommended, as this documentation will be necessary for your WCB claim.

Step 3: Submit a claim to WCB:

Once your injury has been assessed, you will need to submit a claim to the Workers’ Compensation Board. You can usually file this claim online or via paper forms, depending on your region’s requirements. Along with the claim, you will submit your medical records and the report from your doctor. WCB will review your claim and determine if your injury is eligible for compensation, including physiotherapy services.

Step 4: Wait for approval:

After your claim has been submitted, WCB will review the details and either approve or deny your request for physiotherapy services. If your claim is approved, you will receive a list of approved physiotherapists in your area, or WCB may direct you to a specific clinic that works with them. Approval can take a few days, so be patient while awaiting their decision.

Step 5: Begin physiotherapy treatment:

Once your WCB claim is approved, you can begin your physiotherapy treatment. Your physiotherapist will assess your condition and develop a treatment plan designed to help you regain mobility, reduce pain, and recover from the injury. Regular sessions and following the prescribed exercises will be essential to your healing process.